Trauma Outreach Associates offers the most comprehensive, individualized hands-on crisis response treatment approach in the San Francisco Bay Area. Our explicit goal is to restore your business to normal functioning and productivity quickly and effectively.
TOA provides a complete crisis response service that fully integrates the preparation, response and recovery phases of a critical incident.
We work with management to set up an effective, individualized crisis response plan -- before it's needed -- and educate both management and the key players you identify, so that there is a solid base to work from when the response phase is activated.
By closely including management in the operational and educational details of crisis response, we teach you what to expect and how to respond, so you will be prepared when a counselor arrives to provide crisis intervention services at your workplace.
The crisis plan sets the stage for a smoother process and gives the employees a sense of safety. It also provides a blueprint as to how the response and recovery phases will proceed. Because management will understand the response and recovery process, they will be able to support the interventions proposed by the crisis counselor.
Additionally, they will have insight and knowledge about trauma and its impact and be able to watch for changes and reactions needing attention within the employee population. Most importantly, management will be aware of the effects a critical incident might have on themselves, leaving them open to seeking proper help.
Having management on board allows the crisis counselor to respond more efficiently. With a Trauma Outreach Crisis Response Plan in place, we will know the organizational structure of the company; be familiar with corporate in-house policies; and have a management team that is ready to help respond. Less time will be spent on the logistics and more time on the response phase and the beginning of the recovery process.
By engaging with management prior to any critical incident, Trauma Outreach is able to cut down on the chaos, ensure a smoother more effective response, and ultimately minimize the emotional and financial impact on the business. |
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